REPAIR OF LEAKS

  1. Main/Service Line Leak
  2. Meter leak above the fround
  3. Stand pipe leak below the ground

Schedule of Availability of Servuce

Monday to Friday

8:00am to 5:00pm (No Noon Break)

Who may avail of the Service

  • Any concerned citizen that can report pipeline leaks
  • Active concessionaires

What are the requirement/s?

None

Duration

4 to 6 hours and 12 minutes

Procedures on request for repair:

Step Applicant/Client Service Provider Peron in-Charge Processing Time Fees/Requirements
1 Report

Listen on your request/details on your concern

PACD Officer 2 minutes

None

2  

Inspect and repair the area

Maintenance Team

*4 hours (1 day after receipt of report)

**6 hours

3   Our Maintenance willl come back after 2 days from report at your area to check the status of your service line Maintenance Team 10 minutes

*Note: Actual repair for normal situation

**Note: Actual repair for unusual situation

END OF TRANSACTION 

 

EMERGENCY REPAIR OF LEAKS

  • Any time of the day
  • During Saturday, Sunday and Holiday
  1. Large Main/Service Line Leak

 

Who may avail of the Service

  • Any concerned citizen that can report pipeline leaks
  • Active concessionaires

Procedures on request for repair:

Step Applicant/Client Service Provider Peron in-Charge Processing Time Fees/Requirements
1 Report (thru hotline)

Listen on your request/details on your concern

Security guard on duty 2 minutes

None

2  

IMMEDIATE Inspection and Repair of the area

Maintenance Team (officer-in-charge) of the day

*4 hours

**6 hours

3   Our Maintenance willl come back after 2 days from report at your area to check the status of your service line Maintenance Team 10 minutes

*Note: Actual repair for normal situation

**Note: Actual repair for unusual situation

END OF TRANSACTION